Refund Policy of Theme Planet
All the products available on the website are digital, which means you can download them after purchasing them. If you are purchasing any product it means you are aware of the product which is also, clearly mentioned and explained on the most of the product pages. If you have purchased, it means you have very well read the description on the product page and you are agreed with the product, our terms and policy. So, If a person downloads any products then there is no way of refund in any circumstances except products are useless or we are not able to fix the issue.
If any product is useless, we will try our best to fix it. And if we couldn’t fix it, don’t worry, we will refund your amount.
Our support team is available 24×7 and you can contact them through the contacting us page
We are not a team of developers for these themes and plugins, so our tech support is not that high.
We don’t alter the product by any means; we download these products from original product owners and provide them to you.
Any kind of Refund requests for any Subscription or Membership Plans will not be accepted by any means if the item has already been downloaded from the website of Themeplanet. These are digital products, if you download then there is no way to get them back. So, there is no way to refund for membership plans. there are more than 1000 Plugins, themes, and templates and there might be some errors in some themes and plugins. If any license for any particular product doesn’t work after few days or months after buying, we will not be accountable for the same because some licenses has its number of domain activation limitation. It’s totally up to the customer if he agreed and purchases.